Shipping & Delivery Policy

Every creation at L’Éclat Patisserie is freshly handcrafted to order. To ensure the highest culinary standards, please review our delivery guidelines below:

⏳ Advanced Notice Required

• All orders must be placed at least 48 hours in advance of your desired delivery or pickup date to allow our kitchen to prep your bespoke creation.

🚗 Delivery Slots & Logistics

We proudly offer specialized delivery services across Delhi / NCR. During checkout, you may select one of our designated delivery windows:

• Morning to Afternoon: 11:00 AM – 3:00 PM

• Afternoon to Evening: 3:00 PM – 7:00 PM

Please Note: While we strive for absolute punctuality, precise delivery times within your selected slot cannot be guaranteed, as we utilize specialized third-party logistics partners to transport our delicate pastries safely. If you are operating under strict time constraints, we highly recommend selecting our Self-Pickup option at checkout.

🎁 Surprise Deliveries

If you are ordering an automated luxury experience as a surprise for someone else, please ensure you provide a reliable contact number for the recipient.

• Our logistics team will only contact them for necessary delivery coordination.

• Apart from essential shipping coordinates, we do not send any promotional or external details via text or calls.

⛈️ Operational & Weather Delays

In the event of severe weather conditions, statutory holidays, or operationally heavy festive days, delivery delays may occasionally occur. We will proactively keep you updated in any such scenario and deeply appreciate your grace and cooperation during these unforeseen circumstances.